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Why Is My Phone Not Ringing When Someone Calls Me?

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Last updated on 5 min read

Your phone isn't ringing because it's likely in silent mode, Do Not Disturb is enabled, or you're connected to a Bluetooth device that's routing audio elsewhere.

Why doesn’t my phone ring when someone calls me?

Your phone isn’t ringing because it’s either in silent mode, Do Not Disturb is on, Airplane Mode is active, or call volume is muted.

Start with the obvious: check your volume keys. Many phones have a dedicated switch or setting that silences calls while keeping alarms loud. If that’s not the culprit, look for the crescent moon icon in your status bar—Do Not Disturb loves to activate itself at the worst times. (I once spent hours convinced my phone was broken, only to find I’d toggled Do Not Disturb at 2 AM without realizing it.) Bluetooth devices can also be sneaky; some route calls to headphones or car speakers instead of the phone’s own speaker. Try disconnecting your last paired device to see if that fixes it.

How do I get my phone to ring on incoming calls?

Turn up the ringer volume, disable Do Not Disturb, disable Airplane Mode, and check call forwarding settings to restore ring alerts.

  1. Press the volume up button until the ring slider hits at least 50%.
  2. Head to Settings > Focus > Do Not Disturb and flip the switch off.
  3. Double-check Airplane Mode isn’t lurking in Settings or your quick settings panel.
  4. Open Settings > Phone > Call Forwarding to make sure no numbers are set.

Android users might need manufacturer-specific steps—check Android Help for details. iPhone owners should consult the Apple Support site for walkthroughs. If all else fails, a quick restart often clears up those weird glitches that steal your ring.

Do Not Disturb is off but phone doesn’t ring?

Even if Do Not Disturb is disabled, other Focus modes like Sleep, Work, or Personal could be silencing calls.

On iPhones, peek at Settings > Focus to see if any sneaky profiles are blocking calls. Android users should dig into Settings > Sound & vibration > Do Not Disturb for exceptions. Some phones even let you schedule “Silence during meetings” modes that override your manual settings. (I once missed my mom’s call because my phone was locked in “Sleep” mode from 10 PM to 6 AM—she now sends me memes about my tech skills.)

How do I turn my ringer back on?

Open Settings > Sound & vibration and adjust the ring volume slider to at least 30%.

iPhone users need to visit Settings > Sounds & Haptics and drag the Ringer and Alerts slider. Samsung Galaxy owners should go to Settings > Sounds and vibration > Volume. Sometimes the ring volume hides under “Media” or “System sounds.” Here’s a pro tip: call your own number from another phone to test—it’s the fastest way to tell if the issue is volume or something stranger.

What to do if incoming calls are not coming?

Check your network connection, restart your phone, and verify no call-blocking apps are interfering.

  1. Toggle airplane mode on and off to reset your connection.
  2. Look for a “No Service” warning in the status bar.
  3. Go to Settings > Apps > See all apps > Phone > Permissions and confirm “Calls” isn’t disabled.
  4. Try a different SIM card if you can to rule out carrier problems.

If calls go straight to voicemail, your carrier might be the culprit—reach out to them about account holds or spam filters. Save factory resets for last, since they wipe everything.

Why is my Nokia phone not ringing when someone calls me?

Nokia phones in silent mode mute all sounds, including calls—slide down the notification panel and tap the bell icon to unmute.

Nokia’s Android phones handle silent mode like most Android devices, but older feature phones used a physical switch. If your screen stays dark for calls, check Settings > Sound > Silent mode. Some Nokia models also default to “Vibrate only,” which overrides ringtones entirely.

Why is my phone not ringing and going straight to voicemail?

Calls go straight to voicemail when Do Not Disturb, Bluetooth audio, or call forwarding is active.

Bluetooth devices sometimes hijack your audio stream, preventing rings from playing. Disable Bluetooth or reconnect your headset to test. SIM card issues can also cause this—try reseating your card or testing with another one. If the problem sticks around, your carrier might’ve messed up your voicemail settings.

Why Incoming calls are not coming?

Incoming calls don’t appear if the Phone app’s notification permissions are disabled in Settings.

On Android, go to Settings > Apps > Phone > Notifications and make sure “Allow notifications” is on. Some phones let you toggle “Incoming calls” separately. If your screen doesn’t light up for calls, check Settings > Display > Lock screen notifications. iPhone users should verify Settings > Notifications > Phone > Allow Notifications is enabled.

Why am I not receiving calls on my iPhone?

iPhones stop receiving calls when Do Not Disturb, Airplane Mode, or call blocking is enabled.

Check Settings > Focus > Do Not Disturb first. Then look at Settings > Phone > Silence Unknown Callers—it might’ve flipped on by accident. If calls still vanish, try Settings > General > Reset > Reset Network Settings to fix carrier issues without losing data. Don’t forget carrier settings updates; install them via Settings > General > About.

Why does my iPhone stop ringing when I pick it up?

iPhones reduce ring volume when you pick them up due to the Attention Aware Features setting.

Disable it in Settings > Accessibility > Face ID & Attention > turn off Attention Aware Features. This handy feature lowers volume when you glance at the screen to avoid loud rings in quiet spaces. It’s great for meetings, but annoying if you want your phone to ring normally. Apple added this in iOS 15, so older iPhones don’t have it.

How do I get my phone out of silent mode?

Press the power button to open the power menu, then clear the “Silent Mode” checkbox.

Most Android phones have a physical side switch—slide it away from the screen to unmute. iPhones lack a physical switch, but you can configure the side button to toggle silent mode in Settings > Sounds & Haptics. If silent mode gets stuck, a restart usually breaks it free.

Edited and fact-checked by the TechFactsHub editorial team.
Ryan Foster

Ryan Foster is a networking and cybersecurity writer with 12 years of experience as a network engineer. He's configured more routers than he can count and firmly believes that 90% of internet problems are DNS-related. He lives in Austin, TX.