The official Home Depot email for customer support is custserv@homedepot.com, and media inquiries should go to pr@homedepot.com as of 2026. Other email addresses include applicant@homedepot.com for job applications and feedback@homedepot.com for general inquiries.
What’s going on with Home Depot’s email system?
Home Depot has consolidated its official email system to use only the @homedepot.com domain as of 2026, replacing older or third-party addresses that may no longer function.
This change was rolled out to cut down on confusion and beef up security. All legitimate communications now route through verified channels. Scammers love to mimic Home Depot’s branding with sneaky domain tweaks (think @homedepot.biz or @homedepot-support.com), so always double-check that sender address ends with @homedepot.com. According to Google’s phishing guide, these slight misspellings are a favorite trick for phishing scams trying to steal personal or financial details.
How do I actually contact Home Depot by email?
Use the right Home Depot email address for your specific need to get the fastest, most accurate reply.
Here’s the step-by-step process:
- Customer support questions
- Fire up your email and send it to custserv@homedepot.com.
- Drop in your order number, a quick summary of what’s wrong, and attach anything that helps (receipts, photos, etc.).
- Give your email a clear subject line—something like “Refund Request – Order #12345”—so they can prioritize it right away.
- Applying for a job
- Send your application to applicant@homedepot.com or call 1-866-698-4347 (open weekdays, 8 AM to 8 PM ET).
- Press or corporate stuff
- For media questions, hit up pr@homedepot.com.
- Got vendor or supplier questions? Email vendorrelations@homedepot.com.
