Need to ask a business about pricing or services on Yelp? Hit the Request a Quote button on their profile.
Quick Fix: Open the business profile, click “Request a Quote”, type your message, and send. The business gets your request in their Yelp Inbox.
What’s the deal with this feature?
Yelp’s Request a Quote feature lets customers message businesses privately from their profiles—no public review needed. Rolled out in late 2024 and expanded in 2025, this tool shows up on eligible business pages, usually service providers like contractors, salons, or repair services. Click the button, and your message goes straight to the business’s Yelp Inbox. They can then respond directly to you. Honestly, this is the best way to get pricing estimates before committing to a service.
How do I actually use it?
- Head to the Yelp website or open the mobile app (version 26.21.0 or later on iOS/Android).
- Search for the business by name or category. Pick the right profile from the results.
- Look for the “Request a Quote” button—it’s usually right under the business name and above the reviews. If it’s missing, the business probably hasn’t set it up.
- Click the button. A pop-up will show up with a text field asking, “What do you need help with?”
- Type your request. Include details like project scope, dates you want, and any pricing questions. The more specific you are, the better the business can respond.
- Hit Send. Your message is now in their Yelp Inbox.
After you send it, you can track the status in your Yelp Inbox. The business’s average response time (like “Responds in 1 day”) shows up under the button before you even hit send.
I tried it and nothing happened. What now?
- Double-check if the business qualifies: Only certain service-based businesses can use quote requests. If the button’s missing, they haven’t turned it on. Try messaging them directly with the “Message the Business” option instead.
- Stick to the app: Some users swear by the mobile app (available for Android and iOS). If the website version flakes out, reinstall the app and try again.
- Call or email them: If you don’t hear back in 3 business days, check their profile for a phone number or website. Some businesses just prefer handling quotes that way.
How can I make sure I get a response?
- Give them plenty to work with: Include details like project size, timeline, and even attachments (photos or diagrams help). Businesses respond way faster to detailed requests. According to a Consumer Reports survey (2025), they’re 40% quicker when you’re specific.
- Set a reminder: If you need an answer by a certain date, set a calendar alert. If they miss their own response time, follow up politely—or start looking elsewhere.
- Keep records: Take a screenshot of your quote request and their reply. It’s handy if you ever need to double-check pricing or services later.
Want more tips on handling business interactions on Yelp? Check out the Yelp Help Center.
