Quick Fix Summary
• Hit Duplex / 2-Sided / Double-Sided on the fax panel once.
• Toss the stack face-up into the ADF, top edge first.
• Dial the number and press Send.
• A confirmation page prints if the job goes through.
Yes — enable Duplex before loading the stack.
What's Happening
Faxing still runs on that old-school single-channel, phone-line protocol. So when you send a two-sided document, the sending machine squashes both sides into one long “page.” The real trick happens at the receiving end—or on your own machine if you’re copying. A duplex-capable fax, copier, or MFP prints what it receives onto a single sheet by flipping the image automatically. (Honestly, this is the best approach.) Skip the duplex step, and the machine prints side A, then waits for you to shove the sheet back in for side B.
Step-by-Step Solution
Follow these exact menu paths and key presses.
On a standalone Brother fax (2024–2026 models)
- Press the FAX key so it lights up blue.
- Open the ADF cover, fan the stack, and slide the pages in face-up, top edge first against the guides.
- Press the DUPLEX key once; the LED should glow steady green.
- Dial the recipient’s fax number (no leading “1” for U.S./Canada local calls).
- Press START.
- Open the document, hit Ctrl+P (Windows) or ⌘P (Mac).
- Pick your Brother MFC from the printer list.
- Under Printer Properties → Two-Sided, choose Long-Edge Binding or Short-Edge Binding.
- Click Print; the driver turns the job into a single fax “page” and sends it.
- Load the stack face-up into the ADF, adjust the side guides.
- Slide the Duplex switch on the front panel to the left (ON).
- Open HP Smart → Scan → Document.
- Set Scan both sides to Yes.
- Tap Scan; the machine spits out a single PDF with both sides.
Use Manual Duplex or call the recipient if the panel lacks Duplex.
If This Didn’t Work
- No Duplex option on the panel? Older models (<2023) often lack the hardware. You’ll need to print side A, re-feed the sheet, then print side B through the driver’s Manual Duplex checkbox.
- Printed pages are upside-down? In the driver, switch to Flip on Short Edge instead of Long Edge; this binds at the top rather than the side.
- Confirmation page shows one side only? The remote machine might be simplex. Call the recipient and ask them to turn on 2-Sided Printing on their end.
Set duplex as the default and label the ADF cover.
Prevention Tips
| Action |
How |
Why |
| Default to duplex |
Set your MFP driver default to Print on Both Sides → Long Edge binding (Windows: Settings → Devices → Printers → Printing defaults; Mac: System Settings → Printers & Scanners → Options & Supplies → Driver). |
Saves paper and stops you from forgetting to flip the switch. |
| Label the stack |
Scribble “Duplex” with a Sharpie on the ADF cover. |
Reminds you—and your coworkers—to flip the switch. |
| Use PDF “Print to PDF” first |
Open the multi-page PDF in any viewer → Print → choose Microsoft Print to PDF or Apple PDF → Print. The resulting PDF shows both sides as one page, ready for fax. |
Keeps you from re-scanning or re-typing. |
| Update firmware |
Brother and HP drop semi-annual firmware packs that fix duplex detection bugs. Check Brother Support or HP Support. |
Some 2023 hardware only got duplex after a 2024 patch. |
For a deeper dive on duplex printing standards, see the ISO/IEC 24735:2023 specification.
Fax can’t be “transmitted” double-sided.
Can a fax be sent double sided?
All faxes are “sent” as a single-sided document. It is the physical fax machine that changes the single-sided document to double-sided (or the other way around if receiving the fax).
Select 2-Sided Printing or use the ADF’s Scan button.
How do you send a double sided scan?
- To print on both sides of the page from your computer, select 2-Sided Printing (Windows) or one of the Two-sided Printing Settings (Mac OS X).
- To scan a double-sided document in the ADF, press the Scan button, select your scanning method, then press the Menu button.
Most faxes require face up or face down — check your manual.
Do you fax papers face up or down?
Most faxes (and scanners, copiers, and malfunction units) require the user to put the document into the scanner either face up or face down. There is no industry standard for the direction, and even the same manufacturer may have different systems across their product lines.
Click File → Print → select duplex settings.
How do you use both sides of a paper?
- Click File > Print.
- In the Printer list, select the printer you want to use.
- In Settings, choose Print on Both Sides – Flip sheets on long edge or Print on Both Sides – Flip sheets on long edge.
Long-edged binding — pages bind at the side or top.
What does 2-sided tablet mean?
2-Sided (Tablet)
Long-edged binding.
The pages are printed so they can be bound at the left or right side. The pages are printed so they can be bound at the top.
Duplex scanners scan both sides at once.
Can I Scan a double-sided document?
Duplex scanners, also known as two-sided scanners, go a step further. They enable us to scan both sides of a document simultaneously without manually reinserting the document. If you regularly scan double-sided documents, a duplex scanner can offer speed, convenience, and efficiency.
No need to dial a leading ‘1’ for local U.S./Canada calls.
When faxing do you dial 1?
As fax works over the phone network, all fax numbers are simply phone numbers and should be dialed the same way as a regular phone call. When calling locally within the United States and Canada, there is no need to dial a leading ‘1’.
Open document → Ctrl+P → select Fax → enter number → Send.
How do I send a fax from my printer?
- Open the document you want to fax.
- Hit Ctrl + P on your keyboard or select Print under the File drop-down menu.
- Select Fax as the print driver.
- Enter the recipient’s fax number in the provided fields.
- Press Send.
Look for a printed confirmation page.
How do you know if a fax went through?
You can tell if a fax is completely transmitted (and received by the other fax machine) if your fax has printed a confirmation page. It’s a page that summarizes the time and date, number of pages, and destination fax number.
Open document → File → Print → Properties → choose flip edge.
How do you flip a paper double sided?
- Open your Office Document.
- Click on File in the top left corner of the screen.
- Click Print and select one of the printers that will perform duplex printing.
- Click on the Properties button under the Layout tab.
- Choose either Flip on Long Edge or Flip on Short Edge and click OK.
Yes — printing on both sides saves paper.
Should I use both sides of paper?
By using both sides of each sheet of paper we can all make a personal contribution to reduce paper consumption. Using both sides of the sheet is easily done on most copiers and printers, and in the office environment we should encourage a policy of setting printers to default to print double sided.
Open Word → Layout → Pages per Sheet → select number.
How do I make 2 pages into 1 page in Word?
- Open the Word document that you wish to print multiple Pages per Sheet.
- Click on the option Copies and Pages so that a drop-down menu appears.
- Select the Layout option.
- Click on the drop-down menu next to the words Pages per Sheet.
- Select the number of Pages per Sheet you’d like to print from the drop-down menu.
Press FAX → load face-up → press DUPLEX → dial number.
How do I fax a double-sided Brother printer?
- Press the FAX key if it is not illuminated in blue.
- Place the document(s) you want to send into the ADF (Automatic Document Feeder) face up, top edge first.
- Press the DUPLEX key.
- Dial the fax number you want to send to.
Load stack face-up → slide Duplex switch → open HP Solution Center → Scan Document → Scan.
How do I get my HP printer to Scan on both sides?
- Place a stack of similarly sized pages face-up in the input tray of the ADF, with the first page on top.
- Adjust the paper guides to center the stack.
- Slide the Duplex switch located near the ADF to the left.
- Open HP Solution Center.
- Click Scan Document.
- Click Scan.
Duplex printing means printing on both sides of the paper.
What does two-sided mean when printing?
Duplex printing means your printer supports printing on both sides of the paper. Printers that are only capable of printing out documents single-sided are sometimes called simplex printers.
Edited and fact-checked by the TechFactsHub editorial team.