Contact each utility provider 2–3 weeks before your move-in date with your new address, move-in date, ID, and payment method.
For most occupied homes, utilities can be activated in about 3 business days; new builds or meter installations may take 10–20 business days and cost $200–$600.
Yes — you need to contact each provider separately for electricity, gas, water, and waste services.
Yes — you need to contact each provider separately for electricity, gas, water, and waste services.
Turning on utilities ties your electricity, gas, water, and waste services to your new address. Providers want your service address, preferred start date, contact details, and payment info. If the place is brand new or missing existing hookups, expect longer waits and possible installation fees.
Gather your full name, contact info, new service address, move-in date, government ID, and payment method before contacting providers.
Gather your full name, contact info, new service address, move-in date, government ID, and payment method before contacting providers.
- Collect required information
- Full name and contact details (phone, email)
- New service address and move-in date
- Government ID number (e.g., driver’s license)
- Payment method: credit card or checking account with routing number
- Identify your local utility providers
- Electricity and gas: Call your local energy retailer or check their website
- Water and sewer: Reach out to your city’s water department or private provider
- Trash and recycling: Visit your city’s waste management website or private service
- Initiate service online or by phone
- Visit each provider’s website and look for “Start Service,” “New Customer,” or “Move In”
- Enter your service address and desired start date
- Upload your ID if requested (common for new customers)
- Provide payment details securely
- Verify meter status and connection readiness
- For occupied homes: Make sure the meter is active (LCD screen should show numbers, not “OPN”)
- For vacant homes: Confirm the main switch is off before the connection date
Common Menu Paths (as of 2026)
| Provider | Website Action Path | Phone Option |
|---|---|---|
| PG&E (California) | pge.com → “Start/Stop Service” → “New Customer” | 1-800-743-5000 |
| Con Edison (New York) | coned.com → “Move In/Out” → “Start Service” | 1-800-752-6633 |
| Dominion Energy (VA, NC) | dominionenergy.com → “New Customer” → “Set Up Service” | 1-888-366-8280 |
Call your provider 3 days before move-in to confirm scheduling; new meters may require 10–20 business days and $200–$600.
Call your provider 3 days before move-in to confirm scheduling; new meters may require 10–20 business days and $200–$600.
- Connection delayed? Give your provider a call 3 days before move-in to check on scheduling. Some places even need a site inspection for gas lines.
- Need a new meter? Ask about setting up a meter installation. New builds usually take 10–20 business days and can run $200–$600 depending on local rules.
- Rental account issue? Ask your landlord for the existing utility account number and switch it into your name online or by phone. Some landlords ask for a security deposit for new accounts.
Start 3–4 weeks early, keep account numbers handy, double-check your address, schedule final meter readings, and watch for connection fees.
Start 3–4 weeks early, keep account numbers handy, double-check your address, schedule final meter readings, and watch for connection fees.
- Begin 3–4 weeks early, especially for gas, water, or new builds. Electricity connections usually go through the fastest.
- Keep account numbers accessible—you’ll need them to transfer or cancel services.
- Verify your service address spelling—typos can slow things down.
- Schedule final meter readings on move-out day to avoid billing mix-ups.
- Check for move-in fees—some providers charge $15–$90 for connection, while others skip the fee if you sign up online.
According to the Consumer Financial Protection Bureau, giving accurate personal and payment details upfront cuts down on delays and late fees. Always confirm your connection date in writing and save a copy.
The U.S. Department of Energy says electricity and gas providers usually need 3–5 business days to activate service in existing homes, while new installations can take longer because of infrastructure work.
Local building codes and utility rules vary; check your city or county government website for specifics in your area.
What information is needed to set up utilities?
New customers typically need to provide their full name and contact details (phone and email), service address, and preferred start date. You’ll probably also need to show ID, like your driver’s license number.
How do I set up utilities in a new house?
- Contact an energy retailer to arrange connections for your new address;
- If the power at your new place has been cut off, make sure all main switches in the fuse box are turned off so the electricity connection can go through;
How do I set up utilities when renting?
All you have to do is call the utility company and switch the bill into your name when you move in. Another common setup: your landlord might ask you to set up electricity before moving in and show proof to get the keys.
How do I switch utilities?
- Start early — at least 2 weeks before your move.
- Make a list of your current utility services and account numbers for easy reference.
- Find new utility service providers in your area.
- Call existing providers to make the switch.
- Have documents ready for water and waste removal services.
How long does it take to connect gas and electricity?
Some energy providers can flip the switch on your electricity by the next business day, while others take two or more days. Gas connections usually take a few days to sort out.
How long does it take to connect utilities?
Connecting utilities is usually quick, but it can drag if you need a new electricity or gas meter installed. Moving into a new build? Expect 10 to 20 days if a new meter is required.
How do I connect to utilities?
All you need to do to get your electricity running is call your retailer or visit its website. They’ll ask for your address and connection date, then handle the rest. Most big providers can have you hooked up in about three business days.
How much does it cost to connect electricity to a new house?
Providers charge different amounts to hook up electricity, but you’ll usually pay somewhere between $12 and $90, depending on who you sign up with.
How much does it cost to connect utilities?
Utility connection costs can vary widely—anywhere from $10,000 to over $30,000—depending on where you live and how close you are to public utility lines. Some cities and power companies also charge more for their services.
Does renting a house include utilities?
Renters generally cover monthly heat, water, and gas bills themselves. Before you move in, ask your landlord what the average utility bill runs each month so you’re not caught off guard. Usually, the landlord handles property taxes, the mortgage, and any yearly homeowners association fees.
Can you set up utilities before moving in?
It’s smart to let your current utility suppliers know you’re moving at least 48 hours before you leave your old place. They’ll need your new address to send final bills and will either ask you to take meter readings on moving day or send someone to do it.
When selling a house when do you turn off utilities?
- About 2 weeks before settlement, sellers should tell their utility providers the scheduled settlement date.
- In the week before, if everything’s on track, they can lock in the settlement for a firm date.
How do I know if my electricity meter is on?
If the LCD screen is flashing numbers, letters, or symbols, the meter is getting power up to the meter itself. If you see “OPN,” the electricity is off—no power is flowing past the meter.
Where does electricity go when you turn it off?
When you cut the power, those electrons flow from the battery’s negative terminal, travel along whatever path they’re on, and eventually return to the positive terminal. The energy they carry gets turned into heat (wasted), light (like on a display), kinetic energy (like in a speaker), and so on.
