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How Do You Remove The Top Drawer On A KitchenAid Dishwasher?

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Last updated on 3 min read

To get the top rack out of a KitchenAid dishwasher (2026 models), start by emptying it completely. Press and hold both rack adjusters on the sides, then lift or lower it to where you need it. If the rack pops out entirely, pull it forward until it clears the rails, then tilt the front up to pop it free. When in doubt, flip open your owner’s manual—every model’s a little different.

What’s going on here?

The top rack holds cups, glasses, and small bowls.

Eventually you’ll want it out for cleaning, adjusting, or swapping a broken part. Some KitchenAid models let you yank the whole rack off; others only let you raise or lower it. Pop the rack off when it’s not supposed to come off and you’ll likely get an error code or the machine may refuse to run.

How do I actually take it out?

Unload the rack, release the adjusters, and lift it off the tracks.

Follow these steps so you don’t snap a plastic tab or bend a rail:

  1. Empty the rack: Pull every dish, fork, and stray piece of spaghetti. Anything left behind can jam the release.
  2. Find the adjusters: On each side of the top rack you’ll see little plastic levers or buttons—they’re the rack’s “unlock” buttons.
  3. Adjust or remove:
    • Change the height: Hold both adjusters at once, lift or lower the rack to the slot you want, then let go so the buttons snap back in.
    • Take it all the way off (if your model allows it): Hold the adjusters, slide the rack forward until the wheels clear the rails, tilt the front upward, and lift it straight up and out.
  4. Give the tracks a once-over: With the rack gone, wipe the rails and rollers with a damp cloth to clear food gunk or mineral crust.
  5. Slide it back in: Line the rack up with the tracks, lower it until it clicks, then open and close it a couple of times to make sure it glides without hiccups.

It’s stuck—what now?

Try lubricating the tracks, hunting for hidden junk, or checking the manual.

If the rack feels like it’s welded in place, try these quick fixes:

  • Hit the tracks with lube: A dab of food-safe silicone grease on the rails and rollers works wonders. Skip anything petroleum-based—it’ll eat the plastic over time.
  • Shine a light down the rails: Sometimes a spoon or rogue plastic shard is hiding where you can’t see it. Fish it out and the rack should pop free.
  • Grab the manual: Every KitchenAid model has its own quirks. The manual usually shows the exact trick for your serial number.

How do I keep this from happening again?

Clean the rack monthly, inspect the parts every few months, and don’t overload it.

A little routine care keeps the top rack rolling smoothly for years:

  • Monthly wash-down: Pull the rack, dunk it in warm soapy water, and scrub off grease and food film before it hardens.
  • Quarterly check-up: Peek at the adjusters and rollers—cracks or brittleness mean it’s time for new ones.
  • Load smart: Spread heavy pots and pans across the bottom rack so the top rack isn’t fighting a lopsided load.
  • Add rinse aid: A capful in the dispenser cuts down on mineral scale that can glue the rack to the tracks.

If nothing budges after all that, call KitchenAid support or a certified tech. Jamming the rack or drilling random holes will void the warranty faster than you can say “void.”

David Okonkwo
Author

David Okonkwo holds a PhD in Computer Science and has been reviewing tech products and research tools for over 8 years. He's the person his entire department calls when their software breaks, and he's surprisingly okay with that.

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