Skip to main content

How Do I Setup Remote Desktop On My Surface Pro?

by
Last updated on 4 min read

How Do I Setup Remote Desktop On My Surface Pro?

If you’re using a Surface Pro (any model running Windows 11 as of 2026) and need to set up Remote Desktop so you can access it from another computer, here’s the quickest way:

Quick Fix Summary

Make sure your Surface Pro runs Windows 11 Pro or Enterprise. Go to Settings > System > Remote Desktop, turn it on, and note the PC name. From another Windows PC, open Remote Desktop Connection (mstsc.exe), type the name, and sign in. Done.

What’s actually going on here?

Remote Desktop lets you control your Surface Pro over a network—like you’re physically sitting in front of it. But you can only host (allow others to connect to) a PC running Windows 11 Pro, Enterprise, or Windows 11 SE for Education. If your Surface Pro runs Windows 11 Home, you can still connect to another PC, but you can’t host a remote session on it.

This setup is built into Windows—no extra app needed on the host (your Surface Pro). On the client side, Windows includes the Remote Desktop Connection app. If you’re connecting from a Mac, iPad, or Android device, grab the free Microsoft Remote Desktop client from the app store instead.

How do I actually set this up?

  1. Check your Windows edition first:

    • Press Windows key + I to open Settings.
    • Head to System > About.
    • Look under Windows specifications > Edition. It needs to say “Pro,” “Enterprise,” or “SE for Education.” If it says “Home,” Remote Desktop hosting won’t work on that device.
  2. Turn on Remote Desktop on your Surface Pro:

    • Press Windows key + I to open Settings.
    • Go to System > Remote Desktop.
    • Flip the switch to turn on Remote Desktop.
    • Copy down the PC name under How to connect to this PC—you’ll need it in a minute.
  3. Pick which users can connect (optional but smart):

    • Under User accounts, choose which accounts get remote access.
    • If your account isn’t listed, click Select users and add it.
  4. Connect from another Windows PC:

    • On the client PC, press Windows key + R, type mstsc.exe, and hit Enter.
    • Paste in the PC name you wrote down earlier.
    • Sign in with the same username and password you use on your Surface Pro.
  5. Connect from a Mac, iPad, or Android:

    • Download the free Microsoft Remote Desktop app from the App Store, Google Play, or Mac App Store.
    • Open the app and add your Surface Pro using its name.
    • Tap to connect and sign in.

Why isn’t this working?

1. Is something blocking the connection?

  • Double-check that both devices are on the same network or connected via VPN.
  • On your Surface Pro, press Windows key + R, type wf.msc, and press Enter to open Windows Defender Firewall with Advanced Security.
  • Go to Inbound Rules, find Remote Desktop (TCP-In), and make sure it’s enabled.

2. Can’t log in?

  • If your Surface Pro uses a Microsoft account but your client PC uses a local account, try signing in as .\YourUsername (the dot means “this computer”).
  • Remote Desktop won’t work with blank passwords—make sure your account has one set.

3. Are you on public Wi‑Fi or a hotspot?

  • Avoid using Remote Desktop on public networks unless you’re on a VPN. Microsoft Support suggests using a VPN for secure remote access over the internet.

How can I keep this secure?

  • Update Windows regularly. Remote Desktop settings sometimes reset after major updates. Head to Settings > Windows Update and install updates as they arrive.

  • Use a strong password and consider two-factor authentication. Weak passwords are the top way hackers break into exposed Remote Desktop ports. CISA recommends complex passwords and account lockouts after failed attempts.

  • Change the default port (optional but helpful). Remote Desktop normally uses port 3389. Switching it can cut down on automated scan attacks. In 2026, you’ll need to edit the registry via regedit—Microsoft has a guide on “change RDP port” with step-by-step instructions.

  • Disable Remote Desktop when you’re not using it. Flip the switch off in Settings > System > Remote Desktop after your session ends. It’s like leaving your front door unlocked—only open it when you need it.

  • Use a VPN for internet access. Never expose Remote Desktop directly to the public internet. Set up a VPN on your router or use a service like Windows VPN. By 2026, even consumer VPNs like ProtonVPN or NordVPN support WireGuard, which is fast and secure for RDP.

Edited and fact-checked by the TechFactsHub editorial team.
Alex Chen

Alex Chen is a senior tech writer and former IT support specialist with over a decade of experience troubleshooting everything from blue screens to printer jams. He lives in Portland, OR, where he spends his free time building custom PCs and wondering why printer drivers still don't work in 2026.