Ubisoft Connect is the only way into Ubisoft games as of 2026. Head to
account.ubisoft.com, whip up an account with a real email, a strong password, and your birthday, then grab the Ubisoft Connect desktop app (Windows 11, macOS 12+). Confirm your email within 24 hours and you’re all set to download games like Assassin’s Creed Valhalla.
What’s Happening
Ubisoft retired Uplay in late 2024 and moved every existing Uplay account to Ubisoft Connect.
Uplay is gone. Ubisoft migrated every old Uplay account over to Ubisoft Connect, and new players now have to create a Connect account even for single-player games. The signup form asks for your birthday so Ubisoft can verify you meet the minimum age: 13+ in the U.S. and 16+ in most of Europe, which aligns with COPPA and GDPR requirements.
How do I create a Ubisoft Connect account?
You need to create a Ubisoft Connect account to play Ubisoft games in 2026.
Grab your browser and head straight to account.ubisoft.com. Click “Create an Account,” then fill in the blanks: a real email you can access right now, a password with at least 8 characters (mix uppercase, lowercase, numbers, and one symbol), a username (this becomes your in-game tag), and your full date of birth. The birthday info only gets stored for age verification, so don’t worry about it showing up anywhere else.
What details do I need to sign up?
You’ll need a valid email, a strong password, a username, and your full date of birth.
Make sure the email is one you can check immediately—Ubisoft sends the confirmation link there. Your password should be at least 8 characters long and include uppercase, lowercase, numbers, and one symbol. Pick a username you’re happy with because it’ll show up in-game. The birthday field is just for age checks, nothing more.
What are the age requirements?
Ubisoft enforces a 13+ age limit in the U.S. and 16+ in most of Europe.
That’s because Ubisoft has to follow COPPA in the U.S. and GDPR in Europe. If you’re under those ages, you’ll need a parent or guardian to set up the account for you.
Step-by-Step Guide
Follow these steps in order to create your account without hiccups.
Here’s the exact order to do things:
- Fire up a browser and go to https://account.ubisoft.com.
- Hit “Create an Account.”
- Fill in the details:
- A real email you can access right away
- A password with at least 8 characters, mixing uppercase, lowercase, numbers, and one symbol
- A username (this is your public in-game tag)
- Your full date of birth (Ubisoft only stores this for age checks)
- Tick the boxes for Terms of Use, Terms of Sale, and Privacy Policy.
- Open your email inbox and look for the confirmation message. Click the link inside within 24 hours.
- Download the Ubisoft Connect desktop app for your OS:
- Install the app, open it, and sign in with your new account. Your game library will pop up, and you can download any Ubisoft title.
I’m stuck on the signup page. What now?
Try these three fixes if the signup stalls.
Don’t panic—most signup issues have simple fixes. First, check if you’re signed in under a child account (like Microsoft Family or Nintendo Child Account). Ubisoft can’t create a Connect account for child accounts, so log in with a parent or admin account instead. If that doesn’t work, try disabling your VPN, corporate firewall, or third-party antivirus temporarily—sometimes they block the signup page. Still no luck? Launch an incognito window with all extensions turned off. If the page loads, re-enable extensions one by one to find the troublemaker.
Why can’t I create an account under my child’s profile?
Ubisoft can’t create a Connect account for child profiles like Microsoft Family or Nintendo Child Account.
That’s because Ubisoft needs to verify your age, and child accounts don’t allow that. You’ll have to log in with a parent or administrator account to set up the Ubisoft Connect account. If you’re the parent, you can then manage the child’s access through Ubisoft’s settings.
How do I confirm my email address?
Open your inbox, find the confirmation email from Ubisoft, and click the link inside within 24 hours.
Ubisoft sends a confirmation email right after you sign up. If you don’t see it, check your spam folder—sometimes it gets lost in there. Click the link in the email to verify your account. You’ve only got 24 hours to do this, so don’t wait too long.
Where do I download the Ubisoft Connect app?
Grab the Ubisoft Connect app from the official download page for your operating system.
Head to ubisoftconnect.com/download and pick your OS. Windows 11 users should grab the 64-bit version, while macOS users need Monterey (12.0) or later. Once it’s downloaded, run the installer and follow the prompts.
How do I install Ubisoft Connect?
Run the installer you downloaded, then open the app and sign in with your new account.
After the download finishes, double-click the installer file and follow the on-screen instructions. Once it’s installed, open the Ubisoft Connect app and sign in with the account you just created. Your game library will appear, and you can start downloading Ubisoft titles right away.
Why won’t my game library show up?
Your game library might not appear if you’re not signed in or if the app hasn’t finished syncing.
First, make sure you’re signed in to the correct account in the Ubisoft Connect app. If you are, give it a minute—sometimes the app takes a while to sync your library. Still nothing? Try restarting the app or your computer. If that doesn’t work, check your internet connection or reinstall the app.
How do I enable two-step verification?
Go to Account → Security → Two-Step Verification and turn it on via email or an authenticator app.
Once you’re logged in, click your profile icon in the top-right corner and select “Account.” From there, go to the Security tab and find Two-Step Verification. Choose whether you want the codes sent to your email or via an authenticator app like Google Authenticator or Authy. Follow the prompts to set it up, and you’re done.
What’s the best way to keep my account secure?
Use a unique password, enable two-step verification, and keep Ubisoft Connect updated.
Honestly, this is the best approach. Never reuse passwords—if one account gets hacked, the others stay safe. Turn on two-step verification so even if someone gets your password, they can’t log in without the code. Also, enable automatic updates for Ubisoft Connect or check for updates every week. That way, you always have the latest security patches.
How do I update Ubisoft Connect?
Enable automatic updates or check for them manually in the app’s settings.
If you’ve got automatic updates turned on, the Ubisoft Connect app will update itself in the background. If not, open the app, click your profile icon, and go to Settings. Look for the Updates section and check for any available updates. Download and install them right away to keep your app secure.
Why do I need to enter my birthday?
Ubisoft asks for your birthday to verify you meet the minimum age requirements.
That’s all it’s used for. Ubisoft needs to comply with COPPA in the U.S. and GDPR in Europe, so they verify your age at signup. The birthday info isn’t displayed anywhere or used for anything else.
Can I still play Uplay games?
No—Uplay was shut down in 2024, and all games now use Ubisoft Connect.
Uplay is gone. Every Uplay account was migrated to Ubisoft Connect, and all Ubisoft games now require a Connect account. If you try to play an old Uplay game, you’ll be prompted to create or link a Connect account first.
What happens to my old Uplay account?
Your old Uplay account was automatically migrated to Ubisoft Connect in 2024.
Ubisoft moved every old Uplay account over to Ubisoft Connect, so you don’t need to do anything. Just sign in to Ubisoft Connect with your old Uplay credentials, and your game library will be there waiting for you.
Why does Ubisoft need my birthday?
Ubisoft collects your birthday to verify you meet the minimum age requirements.
It’s all about compliance. Ubisoft has to follow COPPA in the U.S. and GDPR in Europe, so they need to confirm you’re old enough to use their services. The birthday info isn’t used for anything else, and it’s not displayed anywhere.
