TL;DR – 3 ways to check your Bass Pro gift card balance:
- Online: Go to basspro.com → “Gift Cards & Certificates” → “Check Gift Card Balance.” Enter the 16-digit number on the front and 4-digit PIN on the back.
- Phone: Dial 1-800-494-1100 and follow the prompts to hear your balance instantly.
- In-store: Hand the physical card to any Bass Pro Shops or Cabela’s cashier; they’ll swipe it and print a balance slip.
What’s happening when you try to check your gift-card balance
Your Bass Pro Shops or Cabela’s gift card is a stored-value card issued by Bass Pro Shops, Inc. The card carries a 16-digit number on the front and a 4-digit PIN on the back. When you attempt to check the balance, the system looks up that exact combination in a central database. If the card has never been activated, was deactivated, or the numbers are entered incorrectly, the lookup fails. Honestly, this is the most reliable method—when it works. Bass Pro’s cards don’t expire and have no inactivity fees, so once activated they stay valid until the full balance is used. As of 2026, Bass Pro Shops and Cabela’s gift cards remain interchangeable across both brands’ retail stores and websites.
Step-by-step solution
The fastest way to retrieve your balance is online, but all three methods below are guaranteed to work.
1. Check online (web browser, desktop or mobile)
- Open a browser and go to basspro.com.
- Scroll to the bottom of the page and click “Gift Cards & Certificates” in the footer.
- Click “Check Gift Card Balance.”
- Enter the 16-digit card number exactly as it appears on the front, below the hologram (no spaces or dashes).
- Enter the 4-digit PIN printed on the back, usually in a small box to the right of the magstripe. If no PIN is printed, try the last four digits of the card number as a temporary PIN.
- Click “Check Balance.” Your remaining balance displays on screen; you can screenshot or print the page for records.
2. Check by phone
- Dial 1-800-494-1100 from any phone (U.S. or Canada).
- Press 1 for English or 2 for Spanish when prompted.
- Press 3 for Gift Card Services.
- Press 1 for Balance Inquiry.
- Enter the 16-digit card number followed by the # key.
- Enter the 4-digit PIN followed by the # key.
- Listen to the automated voice state your balance. Press 0 to repeat or * to speak with a representative.
3. Check in-store
- Visit any Bass Pro Shops or Cabela’s retail location.
- Hand the physical card to the cashier at any checkout lane.
- The cashier swipes the magstripe or enters the card number manually.
- A receipt prints automatically showing the current balance.
If this didn’t work
If none of the above steps return a balance, try these alternatives.
1. Verify the card was activated
New physical cards and most eGift cards are activated automatically at the time of purchase. If you received the card as a gift and it has never been used, ask the giver for the activation receipt or contact the sender. Bass Pro Shops gift cards can also be activated by calling 1-800-494-1100 and pressing 1 → 1 → 1.
2. Try the online balance tool on Cabela’s domain
Bass Pro and Cabela’s share the same gift-card platform. Open cabelas.com and repeat the online steps above. The balance should match.
3. Escalate to customer service
If all else fails, call 1-800-494-1100 and select Gift Card Services. Press 0 repeatedly until a human agent answers. Have the original purchase receipt or order confirmation number ready; the agent can look up the card by the transaction ID and confirm the balance or issue a replacement if the card is defective.
Prevention tips
- Write it down. Immediately after receiving a gift card, jot the 16-digit number and 4-digit PIN on a slip of paper and store it in a safe place. Losing the physical card means losing the balance unless you have the numbers.
- Use it within a year. While the card itself has no expiration date, keeping the numbers on file ensures you don’t misplace the physical card. Bass Pro Shops resends replacement cards for free if you supply the original purchase details.
- Combine small cards early. If you have multiple Bass Pro gift cards with small balances (e.g., $10 and $15), combine them into a single card by calling 1-800-494-1100. The process takes five minutes and reduces the chance of losing one.
- Check before you shop online. Before adding items to your cart at basspro.com, verify the card balance so you don’t accidentally overspend and trigger a declined transaction.
- Keep receipts. Save the purchase receipt or email confirmation for any card you buy; it serves as proof of activation and simplifies balance inquiries or replacements.
