How Do I Change Ownership Of August Lock?

Quick Fix Summary

What’s Happening

August Smart Locks handle access through user profiles stored in the cloud. Changing ownership isn’t about resetting the device—it’s just updating permissions in the August Home app. Only an existing owner (or someone with admin rights) can bump another user up to owner status. Once that’s done, the previous owner can be removed if needed.

Step-by-Step Solution

Here’s what you’ll need first

• August Smart Lock running firmware v4.7.0 or higher
• An iOS 16+ or Android 12+ phone
• A solid Wi-Fi or cellular connection
• The app updated to at least v6.14 (check Settings → About)

Let’s walk through the process

1. Fire up the August Home app and make sure you’re logged in as an existing owner.
2. Hit the Guest icon (bottom-right corner) to pull up the access list.
3. Pick the guest profile you want to promote.
4. Switch their “Access Level” from Guest to Owner using the dropdown menu.
5. Tap Update to save. The new owner gets an in-app alert right away.

If This Didn’t Work

Start with the basics

• Give the lock a quick reboot. Take it off the door, wait 30 seconds, then put it back. Reopen the app and check if ownership updated.

Still stuck? Try this

• Head to Settings → Devices → [Lock Name] → Remove Device.
• Add the lock back through the app’s Add Device flow and promote the user during setup.

As a last resort

• In the August app, go to House Settings → [Lock Name] → Factory Reset.
• After the reset, add the lock again and set up a new owner.

Prevention Tips

• Double-check user roles before removing anyone. You can’t delete an owner without handing off ownership first.
• Keep firmware fresh (check Settings → Firmware). August rolled out automatic OTA updates back in mid-2025.
• Stick to reliable Wi-Fi. The August app needs a 2.4 GHz network (5 GHz won’t cut it).
• Log ownership changes in the app’s Activity Log for easy reference later.

How do I reset my AUG to factory settings?

1. Open the August Home app on your phone.
2. From your keychain, tap the lock you’re working with.
3. Scroll to Factory Reset and confirm. The app will walk you back to the lock selection screen once it’s done.

How do you reset a August door lock?

1. Launch the August app and land on the lock’s main screen (the one that shows locked/unlocked status).
2. Tap the gear icon for Settings.
3. Choose the device you want to reset.
4. Scroll down to Factory Reset.
5. Hit “Reset Lock” and confirm.

Where is the reset button on August doorbell?

Open the August app and go to House Settings. Tap Doorbell Settings , then select Reset Doorbell.

How do you reset a smart door lock?

1. Unlock the door first.
2. Push the latch bolt out.
3. Slide the cover up to expose the buttons on the back.
4. Hold the reset button for 10 seconds until you hear a beep.
5. The light ring will flash red, then spin amber.
6. Your lock is now wiped clean and ready for a fresh setup.

How do I reset my Yale lock?

Pop off the mounting plate to find the reset button on the left side of the cable connector. Press and hold the reset button while inserting fresh batteries . Keep holding until the light turns red and the lock says “Just a moment, erasing all settings.” Let go of the button.

How do I reset my doorbell camera?

1. Separate the top cover from the bottom by pulling from the bottom edge.
2. Hold the button on the exposed cover for about 10 seconds until you see a blinking light. The cover must be off for this to work.

How do I disable August lock?

1. Open the August app and find the lock in your keychain.
2. Go to the guest list, tap your contact, then choose REMOVE SELF.

How do I fix my august lock?

1. Tap the three-line menu, then select Home.
2. Open Settings (the gear icon), then choose Lock Settings.
3. Scroll down and pick Calibrate Lock.
4. Follow the simple in-app steps to recalibrate.

How do I reset my electronic lock?

1. Insert a working key and turn it a quarter turn clockwise.
2. Pull out the SmartKey learn tool, insert it, then remove it. Take the key out too.
3. Put in the new key and turn it half a turn counterclockwise. That’s it—your lock is re-keyed!

How do you recalibrate August Smart Lock?

1. Open the August app and select the lock you need to adjust.
2. Tap Lock Settings.
3. Scroll down and choose Calibrate Lock.
4. Just follow the straightforward on-screen instructions.

How do I connect my August doorbell to WIFI?

1. Open the August Home app.
2. Tap the Menu icon.
3. Choose Settings.
4. Select Set Up August Connect.
5. Hit Begin Scan to start the Wi-Fi connection process.
6. Enter your Wi-Fi password when prompted.
7. Watch as the Connect screen shows it’s linking up.
8. Tap Done once it’s connected.