How Do I Change Ownership Of August Lock?

What’s happening: August Smart Locks use cloud-based user profiles. Transferring ownership is a permission update, not a hardware reset. Only an existing owner (or an admin) can elevate another user to owner status. Once promoted, the new owner receives an in-app notification and can manage the lock.

What you need first:

• August Smart Lock firmware v4.8.2 or newer
• iOS 17+ or Android 13+ phone
• Stable 2.4 GHz Wi-Fi or cellular signal
• August Home app updated to v6.17 (check Settings → About)

Step-by-step:

1. Launch the August Home app and confirm you are logged in as an existing owner.
2. Tap the Guest icon (bottom-right corner) to open the access list.
3. Select the guest profile to be promoted.
4. Change “Access Level” from Guest to Owner using the dropdown.
5. Tap Update to save. The new owner receives an immediate in-app alert.

If this didn’t work:

• Reboot the lock: Remove the lock from the door, wait 30 seconds, reattach it, then reopen the app and retry the ownership change.

• Re-add the lock: Go to Settings → Devices → [Lock Name] → Remove Device. Then run the in-app Add Device flow and promote the user during setup.

• Factory reset (last resort): In the app, go to House Settings → [Lock Name] → Factory Reset. After the reset, add the lock again and set up a new owner.

Prevention tips:

• Verify user roles before removing anyone; you cannot delete an owner without first transferring ownership.
• Ensure automatic firmware updates are enabled (August pushed mandatory OTA updates in Q2 2025).
• Use a dedicated 2.4 GHz network (5 GHz is not supported by the August app).
• Log ownership changes in the app’s Activity Log for audit purposes.

The ownership change process is covered under Apple iOS Accessibility and Android user profiles, which align with August’s permission model.

What’s Happening

Step-by-Step Solution

1. Fire up the August Home app and make sure you’re logged in as an existing owner.
2. Hit the Guest icon (bottom-right corner) to pull up the access list.
3. Pick the guest profile you want to promote.
4. Switch their “Access Level” from Guest to Owner using the dropdown menu.
5. Tap Update to save. The new owner gets an in-app alert right away.

If This Didn’t Work

• Start with the basics: Give the lock a quick reboot. Take it off the door, wait 30 seconds, then put it back. Reopen the app and check if ownership updated.

• Still stuck? Try this: Head to Settings → Devices → [Lock Name] → Remove Device. Add the lock back through the app’s Add Device flow and promote the user during setup.

• As a last resort: In the August app, go to House Settings → [Lock Name] → Factory Reset. After the reset, add the lock again and set up a new owner.

Prevention Tips

• Double-check user roles before removing anyone. You can’t delete an owner without handing off ownership first.
• Keep firmware fresh (check Settings → Firmware). August rolled out automatic OTA updates back in mid-2025.
• Stick to reliable Wi-Fi. The August app needs a 2.4 GHz network (5 GHz won’t cut it).
• Log ownership changes in the app’s Activity Log for easy reference later.

How do I reset my AUG to factory settings?

1. Open the August Home app on your phone.
2. From your keychain, tap the lock you’re working with.
3. Scroll to Factory Reset and confirm. The app will walk you back to the lock selection screen once it’s done.

How do you reset an August door lock?

1. Launch the August app and land on the lock’s main screen (the one that shows locked/unlocked status).
2. Tap the gear icon for Settings.
3. Choose the device you want to reset.
4. Scroll down to Factory Reset.
5. Hit “Reset Lock” and confirm.

Where is the reset button on August doorbell?

How do you reset a smart door lock?

1. Unlock the door first.
2. Push the latch bolt out.
3. Slide the cover up to expose the buttons on the back.
4. Hold the reset button for 10 seconds until you hear a beep.
5. The light ring will flash red, then spin amber.
6. Your lock is now wiped clean and ready for a fresh setup.

How do I reset my Yale lock?

How do I reset my doorbell camera?

1. Separate the top cover from the bottom by pulling from the bottom edge.
2. Hold the button on the exposed cover for about 10 seconds until you see a blinking light. The cover must be off for this to work.

How do I disable August lock?

1. Open the August app and find the lock in your keychain.
2. Go to the guest list, tap your contact, then choose REMOVE SELF.

How do I fix my August lock?

1. Tap the three-line menu, then select Home.
2. Open Settings (the gear icon), then choose Lock Settings.
3. Scroll down and pick Calibrate Lock.
4. Follow the simple in-app steps to recalibrate.

How do I reset my electronic lock?

1. Insert a working key and turn it a quarter turn clockwise.
2. Pull out the SmartKey learn tool, insert it, then remove it. Take the key out too.
3. Put in the new key and turn it half a turn counterclockwise. That’s it—your lock is re-keyed!

How do you recalibrate August Smart Lock?

1. Open the August app and select the lock you need to adjust.
2. Tap Lock Settings.
3. Scroll down and choose Calibrate Lock.
4. Just follow the straightforward on-screen instructions.

How do I connect my August doorbell to Wi-Fi?

1. Open the August Home app.
2. Tap the Menu icon.
3. Choose Settings.
4. Select Set Up August Connect.
5. Hit Begin Scan to start the Wi-Fi connection process.
6. Enter your Wi-Fi password when prompted.
7. Watch as the Connect screen shows it’s linking up.
8. Tap Done once it’s connected.